Community intelligence for game studios & publishers

Nobody can read every message in your Discord.
Lu can.

Every day your players report bugs, request features, and share strategies across a dozen channels in your Discord server. Lu reads all of it and tells your team what needs a reply today and helps you craft the perfect response.

Community inbox 1,284 today
Issue Discord
Open

Matchmaking stuck after patch 2.4 #231

Lu · 14 reports, all from EU players, all since patch 2.4 shipped. This one looks like a regression on your side.

The dashboard

Run your whole community from one screen.

Lu groups thousands of loose Discord messages into real conversations, sorted by what matters. Open the dashboard and see what players are talking about, how they feel, and what needs a reply.

novagames.lulabs.ai
Lu dashboard — triage feed with LuChat panel

Open any card for the full story, and when a player needs an answer, LuChat drafts the reply for you.

novagames.lulabs.ai/issues/019f1fd2
Lu conversation detail — LuChat drafting a reply to a player question

How it works

01

Discord Bot

Add the Lu bot to your server in a couple of clicks. It starts reading every channel right away.

02

The Dashboard

Every thread lands in one place, sorted into Issue, Feedback, or Other, each with a status. Nothing slips through.

03

LuChat

Ask for a reply and Lu drafts one, pulling from relevant threads and the wider internet. You review, edit, and post it in Discord.

We're on Discord too.

Our community also lives on Discord! Come talk roadmap, tell us what's broken, and compare notes with other studios and publishers.

Join our Discord

Hear everything your players are saying.

Add the bot, open the dashboard, and see your community clearly for the first time.